A friend told me this was a good book so I checked it out. I think its message is important 1) Be impeccable with your word (i.e. use it for good and to say good and do good) 2) Dont make assumptions (we hurt ourselves with assumptions sometimes, just look at actions and what people say, clarify if you misunderstand) 3) Don't take things personally because its usually not about you and 4) Always do your best so you live without regret or guilt.
These are great things to live by but the book has a hard time really making these concrete principles. I wish it had been longer and not quite so repetitive.
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